Parallel Planes PTY LTD

Privacy Policy

Welcome to APX.Social, this social gaming platform is operated by Parallel Planes Pty Ltd, trading as APX.Social (hereinafter referred to as "APX.Social", "we", "our", or "us"). These Terms and Conditions ("Terms") govern your use of our website, services, and any content provided therein (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Services.

This document was last modified on the 11th of June, 2024

Introduction

At Parallel Planes Pty Ltd ("Company", "We", or "APX.Social"), we value your privacy and are dedicated to safeguarding it through our adherence to this policy. This policy outlines the types of information we may collect from you or that you may provide when you interact with our application (the "App") or website (the "Website"), collectively referred to as the "Service". It also details our practices for collecting, using, maintaining, protecting, and disclosing that information.

We partner with payment processors who have their own privacy policies. We encourage you to review their privacy policies before providing information through their services.

Please read this policy carefully to understand our policies and practices regarding your information. If you disagree with our policies and practices, please do not download, register with, or use this Service. By downloading, registering with, or using this Service, you consent to this privacy policy. This policy may change periodically, and we will post updates on the Website and App. Your continued use of the Service after changes are made is considered acceptance of those changes, so please check the policy for updates regularly.

Children Under the Age of 13

Our Service is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at support@apx.social.

Information We Collect and How We Collect It

We collect information from and about users of our Service in two ways:

  1. Directly from you when you provide it to us.
  2. Automatically when you use certain features of the Service.

Information You Provide to Us

When you interact with our Service, we may ask you to provide information such as:

  • Personal identifiers, including your name, postal address, email address, telephone number, payment details, and other contact information ("Personal Information").
  • Information provided by filling out forms on the Service, such as during registration, posting content, or requesting additional services.
  • Records of your correspondence with us, including email addresses and/or phone numbers.
  • Responses to surveys we might ask you to complete for research purposes.
  • Transaction details when you carry out transactions through the Service.
  • Information you provide for display or publication on public areas of the Service ("User Contributions"). Please note that any User Contributions are made at your own risk, and we cannot control how third parties use or share this information.

Automatic Information Collection and Tracking

When you access and use the Service, we may automatically collect information about your device and usage patterns, such as:

  • Usage Details: Information about your interaction with the Service, including traffic data, location data, logs, and other communication data.
  • Device Information: Details about your device and internet connection, such as the IP address and browser type.

Information Collection Technologies

We use various technologies to collect information automatically, including:

  • Cookies: Small files placed on your device to collect information about your activities. You can refuse cookies through your device settings, but this may affect your ability to use some features of our Service.
  • Web Beacons: Small electronic files used to count users who have visited specific pages or opened emails, and for other related Service statistics.

Third-Party Information Collection

Certain third parties may use automatic information collection technologies to gather data about you when you use our Service. These third parties may include:

  • Social media platforms like Twitter, Twitch, or Facebook.
  • Analytics providers such as Google Analytics.
  • Payment processors like Stripe and PayPal.

These third parties may collect information about your online activities across different websites and services to provide you with targeted advertising and content. We do not control these third parties' tracking technologies or how they may be used. For questions about their practices, please contact them directly.

How We Use Your Information

We use information that we collect about you or that you provide to us, including Personal Information, to:

  • Provide and improve our Service and its contents.
  • Fulfill any other purpose for which you provide it.
  • Communicate with you about your account and provide customer support.
  • Enforce our rights arising from any contracts between you and us, including billing and collection.
  • Notify you about changes to our Service or any products or services we offer.
  • Enhance user experience and personalize your interactions with our Service.

The information we collect helps us to understand our audience and tailor our content and services to better meet your needs.

Disclosure of Your Information

We do not sell your Personal Information. However, we may share aggregated information about our users and disclose your information:

  • To contractors, service providers, and other third parties who support our business and are bound by contractual obligations to keep Personal Information confidential.
  • To a buyer or successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of our assets.
  • To fulfill the purpose for which you provide it.
  • With your consent.
  • To comply with legal obligations, including court orders, laws, or legal processes.
  • To enforce our rights arising from any contracts between you and us.
  • If we believe disclosure is necessary to protect the rights, property, or safety of APX.Social, our customers, or others.

Your Choices About Our Collection, Use, and Disclosure of Your Information

We provide mechanisms for you to control your Personal Information:

  • Cookies: You can set your browser to refuse cookies or alert you when cookies are being sent. Opting out may affect your ability to use some features of our Service.
  • Promotional Communications: You can opt-out of receiving promotional emails by adjusting your account settings or following the unsubscribe instructions in the email.

Accessing and Correcting Your Personal Information

You can review and change your Personal Information by logging into the Service and visiting your account settings page. For further assistance, you can contact us at support@apx.social. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Data Security

We implement measures designed to secure your Personal Information from accidental loss and unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure, and we cannot guarantee the security of your Personal Information.

Changes to Our Privacy Policy

We may update our privacy policy periodically. If we make material changes, we will notify you by email and post the new policy on our Website and App. Your continued use of the Service after changes are made indicates your acceptance of the updated policy.

Contact Information

For questions or comments about this privacy policy and our privacy practices, contact us at: support@apx.social